You are about to move a domain from some poor registrar into the cozy world of AWS Route 53. This is perfectly doable and usually less scary than it sounds. Follow the steps and you will keep DNS intact, avoid downtime, and not have to explain to your boss why the site vanished for an hour.
Do these things first while you still can. If you skip them you will be playing email tag with support and crying into your keyboard.
Confirm the WHOIS info matches the person who can click approval links. If the email or phone number is wrong update WHOIS before starting the transfer. That saves time and annoyance.
You have two safe options depending on how much risk you like.
Keep name servers pointed at the old DNS host during the transfer. After Route 53 completes you can create a hosted zone there and switch name servers when ready. This minimizes downtime when you want to be conservative.
Export zone files from the existing DNS provider and import or recreate records in a Route 53 hosted zone. Lower TTL values a few days before switching to speed propagation when you flip name servers.
In the Route 53 console request a domain transfer and enter the authorization code. Confirm contact verification and accept transfer fees. AWS will contact the losing registrar and start the process. Expect email updates to the administrative contact.
Some registrars require an explicit approval step. Look out for that email. Keep an eye on status messages and be ready to respond. Transfers usually complete within a few days but sometimes finish faster.
Unlock the domain and get the authorization code. Verify WHOIS and admin contacts. Decide whether to migrate DNS first or keep name servers during transfer. Initiate the transfer in Route 53 and approve any registrar emails. After the move verify records and adjust TTL values. Follow these steps and you will survive with little or no downtime and maybe even some satisfaction at doing it yourself.
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